Cancellation Policy

  • All cancellations must be made in writing – either by mail, e-mail, or fax.
  • All payments must be received by QAI prior to the start of the conference/seminar.
  • If cancelled 5 calendar days, or later, prior to the start date or for no-shows – NO REFUND
  • If cancelled 6-30 calendar days prior to the start date – 50 % of the conference/seminar fee will be non-refundable.
  • If cancelled prior to 30 calendar days to the start date – A full refund will be issued.
  • You are welcome to substitute if you cannot attend, but please notify in advance.
  • You may reschedule with at least four weeks notice prior to the conference/seminar for which you are currently registered.
  • Please send all cancellations and substitutions to, or fax to 407-363-1112, Attn: Registrar