Managing Projects Well


Course Details


The Behavioral Science of Project Management and Leadership

This unusual and intense seminar discusses the “real world” of projects – “what they don’t teach you in project management school”. The unique behavioral science approach applies to both team members as well as project managers with all ranges of experience. It is based on the author’s book and facilitated by the author.

Both industry and author survey experience show projects fail chiefly for behavioral reasons. You probably know for yourself how poor cooperation, inefficiency, conflict, lack of initiative, and unmotivated stakeholders have plagued your projects. We address all these issues and more, using Agile behaviors equally applicable to both Agile and traditional projects.

We explore practice, not theory. Real reasons for project success and failure are discussed, with many options for practical solutions. You are taught specific powerful Neuro-Linguistic Programming (NLP) techniques to rapidly change your own methods and behaviors in the right way for your projects.

One-on-one coaching, the author’s text, workbook, stress CD, seminar audio / PowerPoint CD, and follow-up WEBinar are all included in the program.

What you’ll actually do in this course:

  1. Investigate the human elements causing projects to fail and related solutions.
  2. Improve how you view human interactions for leadership.
  3. Change unproductive behaviors at work to reduce interruptions, reduce waste and rework, manage scope creep, and clarify objectives early.
  4. Practice flexibility in how information gets communicated.
  5. Look at the technologies of human interaction, the exchange of information, and how to compel others to achieve more (motivate).
  6. Anticipate surprises and problems.
  7. Forecast schedule delays or budget problems.
  8. Prepare team members.

At the end of this seminar and activities, you will be able to:

  • Know how projects work in the real world, performing new roles for leadership and team members
  • Do the Thing Right using Quality, prevention-based techniques, and cutting out poor Cost of Quality
  • Manage your time and time of others, increase productivity, and correct bad habits quickly
  • Handle change, help others with change, and inspire change in others who don’t report to you
  • Handle and prevent stress, handle criticism and resolve conflict
  • Be a model for others via exceptional team dynamics and motivation
  • Develop preferred staffing, tasks, estimates, and network diagrams even with dictated schedules and budgets
  • Juggle multiple projects and non-project time, leave a “back door” and turn on a dime when things go wrong
  • Do the Right Thing using creativity and improve the accuracy of project scope requirements
  • Develop a specific work plan and continued self-coaching to put all this into the workplace

This seminar is different and unique in the following ways. It:

  • Addresses practice, not theory
  • Emphasizes why projects fail (the human connection) and related solutions
  • Includes extensive behavioral exercises
  • Contains techniques to rapidly change your own methods and behaviors
  • Involves team members as well as project managers
  • Covers multiple projects, non-project time, and juggling
  • Limits technical content to 10-15% of time (network diagrams, estimating, etc.)
  • Includes content on project quality, requirements, and internal coaching and deployment

Especially applicable for Agile projects:

Agile project management has migrated from its home in software engineering to other project disciplines. It is commonly used for small, short turnaround, and rapidly developed projects. The following Agile characteristics necessitate a high degree of team member cooperation, communication, initiative, and influence taught in this course:

  • Daily SCRUM meetings need everyone’s participation
  • Tasks are self-selected by team, requiring high initiative
  • Need for interaction among team members is high
  • Negotiation and cooperation among team members is required
  • True teams, not just project groups, are necessary
  • SCRUM masters have to involve and influence PMs and stakeholders
  • Short-term problems need rapid solutions


Schedule & Registration


Discounts: QAI Members receive a 10% Discount on public training course registration! Learn more about the benefits of becoming a QAI Member.

*All listed Canada public training course prices in CAD + applicable taxes. All listed USA public training course prices in USD. Registration prices include course materials, lunch & breaks each day, and a certificate of completion. Hotel and travel arrangements are the responsibility of the attendee.

Cancellation Policy


On-site Training


Provide the best training at the best price for your organization by hosting an on-site training with QAI Global Institute’s expert instructors. The benefits of on-site training are many:

  • Courses are private and personalized. Maximize the effectiveness of the course by tailoring the training to the specific needs and interests of your team. This ensures that the course remains relevant to your team and your unique project needs.
  • Per person costs are significantly lower. Save an average of 40% – 60% on per person costs as compared to equivalent public course attendance by eliminating attendee travel costs and associated venue fees.

No Obligation Quote

Contact us directly to obtain a no obligation cost quote for the on-site training course(s) of your choice.