Essentials of Leadership in Software Testing


Course Details


This 2-day course offers solutions and techniques available to Test Leads and QA Managers in the challenges they face in managing Quality Assurance and Testing within their organizations.

Workshop Benefits

This workshop will present techniques so you can:

  • Review the Software Development Testing Life Cycle (SDLC)
  • Distinguish between leadership and management
  • Understand and conduct risk analysis
  • Organize the test environment
  • Learn the documentation structure of the test effort
  • Measure the test effort
  • Organize the project team: roles and responsibilities of members, staff selection and training
  • Realize the methods and activities that will contribute to continuous learning

Workshop Content

Section 1: Process Overview
Review SDLC and role of testing – Scope of work of Test Lead, QA Manager

Section 2: Leadership and Management Concepts
Leadership versus. Management in SDLC – Infl uential management styles – Building effective relationships – Maintaining effective communications – Justifying resources (ROI) – Maintaining high performance teams

Section 3: Risk Analysis
Estimating contributing risk factors in testing – Scope of risk: project wide and component basis

Section 4: Test Environment
Definition and organization – Technical requirements – Configuration management – Change management – Test tools – Technical problem management

Section 5: Testing Strategy and Documentation Structure
Documentation structure of the test effort – Addresses document points to be met – Stakeholder identification – Communication – Management

Section 6: Metrics and Measurement
What and why are we measuring? – Relation to testing, development and management

Section 7: Test Team Organization
Roles and responsibilities of team members – Staff selection and training – Team organization as it relates to test strategy, risk assessment and leadership concepts

Section 8: Continuous Learning: Building on Your Successes
Methods and activities that contribute to continuous learning – Building influence as leader and improvement of test process – Lessons learned from evaluation of project plan, test report, staff performance and customer surveys – Guidelines for professional and process improvement reviewed

Who Should Attend

  • Test/Quality Leads
  • Test/Quality Managers
  • Quality Executives


Schedule & Registration


Discounts: QAI Members receive a 10% Discount on public training course registration! Learn more about the benefits of becoming a QAI Member.

Locations: Courses held in downtown Toronto or the greater Toronto Metropolitan area.

Start DateCourse DurationLocationCost*Register
5/4/20172 daysToronto, ON1295

*All listed Canada public training course prices in CAD + applicable taxes. All listed USA public training course prices in USD. Registration prices include course materials, lunch & breaks each day, and a certificate of completion. Hotel and travel arrangements are the responsibility of the attendee.

Cancellation Policy


On-site Training


Provide the best training at the best price for your organization by hosting an on-site training with QAI Global Institute’s expert instructors. The benefits of on-site training are many:

  • Courses are private and personalized. Maximize the effectiveness of the course by tailoring the training to the specific needs and interests of your team. This ensures that the course remains relevant to your team and your unique project needs.
  • Per person costs are significantly lower. Save an average of 40% – 60% on per person costs as compared to equivalent public course attendance by eliminating attendee travel costs and associated venue fees.

No Obligation Quote

Contact us directly to obtain a no obligation cost quote for the on-site training course(s) of your choice.