Defining & Using Software Standards


Course Details


The term “standards” is one of the most confused terms in our profession. “Standards” really means work processes. Most technicians often feel that standards inhibit their personal creativity. To the contrary, standards will give the work force more flexibility and creativity than ever before. Standards are in fact the way people work. This two-day seminar teaches how to institutionalize current best work practices.

For many companies, an effective process-engineering program may be their only effective approach to improving productivity. This seminar is designed to teach you a customizable approach for process definition, deployment, and improvement. The methods taught can be applied against any quality model in the world or can be used simply as a means to improve overall performance.

Course Outline

Part 1:

  • Infrastructure
  • Establishing direction
  • Identifying roles, responsibilities and timing
  • Defining support systems, change management, packaging and deployment
  • Developing a standards development methodology
  • Ensuring that your standards drive “IT” goals

Part 2:

  • Defining a Process
  • Building standards development teams
  • Defining policies to drive the standards program
  • Incorporating quality control methods into your processes
  • Planning how to ensure that standards are developed for processes that are critical to achieving strategic goals

Part 3:

  • Measuring Process Effectiveness
  • How to select processes for implementation through process inventorying, process mapping, and prioritizing work processes for definition, improvement or re-engineering

Who Should Attend

Individuals with responsibilities such as:

  • Quality Assurance Analysts
  • IT Managers/Supervisors
  • IT Users/Customers
  • Project Leaders


Schedule & Registration


Discounts: QAI Members receive a 10% Discount on public training course registration! Learn more about the benefits of becoming a QAI Member.

*All listed Canada public training course prices in CAD + applicable taxes. All listed USA public training course prices in USD. Registration prices include course materials, lunch & breaks each day, and a certificate of completion. Hotel and travel arrangements are the responsibility of the attendee.

Cancellation Policy


On-site Training


Provide the best training at the best price for your organization by hosting an on-site training with QAI Global Institute’s expert instructors. The benefits of on-site training are many:

  • Courses are private and personalized. Maximize the effectiveness of the course by tailoring the training to the specific needs and interests of your team. This ensures that the course remains relevant to your team and your unique project needs.
  • Per person costs are significantly lower. Save an average of 40% – 60% on per person costs as compared to equivalent public course attendance by eliminating attendee travel costs and associated venue fees.

No Obligation Quote

Contact us directly to obtain a no obligation cost quote for the on-site training course(s) of your choice.