Information technology users and customers understand the business, but do not know how to test software. Information systems are becoming more user-oriented. Users are expected to perform tests they have not had to perform in the past. One such task is software testing. Often when a program is placed into operation, questions surface such as: “Why were these problems not identified during user acceptance testing?” This is a client/server application: “Can we reasonably expect our users/customers to perform acceptance testing?”
This non-technical two-day seminar will demonstrate techniques needed to perform a comprehensive and complete test based on business processes. This seminar teaches users/customers how to show a business process graphically and break it into smaller pieces for testing. The course differentiates the relationship between scenarios, scripts and test cases. It defines a test plan, and it covers the test execution phase, evaluating test results and most importantly, how to avoid the pitfalls so commonly encountered. The concepts of this course are reinforced by case studies created to design a user test based upon business need.
Need to train multiple people on this topic? Try Private in-house training.
For more information contact
Sales@QAICanada.org.
Course Outline
QAI's Strategic Approach to Managing Quality in a Changing World
Introduction to User Acceptance Testing
User Acceptance Testing Process
Acceptance Test Evaluation and Execution
Summary
Who Should Attend
Individuals with responsibilities such as:
Business Analysts
IT Customers
IT Users
Project Leaders, and
Software Testers
Public Seminars
Public Seminar Pricing ~ 2-day
General Seminar Information
Fee ~ $ 1,195 CAD + HST
Start Time (first day) ~ 9:00 am End Time (last day) ~ 4:30 pm
The price includes the course material, continental breakfast each day, and a certificate of completion. Hotel and travel arrangements are the responsibility of the attendee.
