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Process Warehouse Index: (51-75)
The following is a complete alphabetical listing of process topics on QAI's Process WarehouseSM |
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Outsourcing - Selection Phase
- This 4-step process is designed to organize a review team to evaluate whether or not the best outsourcing organization has been selected before signing a contract.
Outsourcing - Reviewing the Support Phase of the Outsourcing Process
- This 4-step process is designed to evaluate the type of support that is needed and the ability of the outsourcing organization to provide that type of support.
Outsourcing – Building a Process to Control Outsourcing
- This 8-step process is designed to assist IT organizations in controlling any projects which will be outsourced to another organization.
Process - Mapping Activities to Phases
- This 3-step process defines the activities that are required to effectively develop software and the phases in the software development process where those activities will be performed.
Process - Method to Define
- This practice relates a process to a workbench and then provides a method for developing a process policy, entrance and exit criteria, as well as the tasks/steps to be performed during the process.
Process Categories - Sequencing When to Mature Work Processes
- This 2-step process helps organizations develop a sequence to follow in maturing individual work processes as they desire to move to a higher level of process maturity.
Process Control Design
- A 2-step process that differentiates the process to do work from the process to control work, then provides a method for designing controls in the check process.
Process Development Packaging and Deployment
- This 6-step process defines how a completed work process can be effectively delivered to the stakeholders in a manner that encourages compliance to the process.
Process Improvement - Continuous
- An 8-step process improvement process based on the experience of over 1,000 IT organizations affiliated with the Quality Assurance Institute.
Process Improvement – the Infrastructure Needed for Continuous Improvement
- This 7-step process is designed to build the committees and teams needed for continuous process improvement, including how to reward those teams for their effort.
Process Management Infrastructure
- Organizations aspiring to move from SEI Level 1 to SEI Level 2 and higher need an infrastructure to manage the work processes for levels 2 to 5.
Process Mapping
- A 2-step process that interrelates the IT objectives, as expressed in it’s mission, to the work processes used to accomplish that mission, including ranking the processes in order of importance for mission accomplishment.
Process Team - Method to Select and Train a Team to Build Work Processes
- A 3-step process designed to build a qualified team to perform the tasks needed to build and manage work processes needed to accomplish the IT organization’s objectives.
Process Variability and Processes Under Control
- This process is designed to explain how reducing process variability enables organizations to move to higher levels of process maturity.
Processes - Approach Stabilizing and Improving
- A 3-step process designed to assist IT organizations in removing variability from their work processes as the first step to significant process improvement.
Processes – Identifying Processes in Need of Improvement
- 12 tasks to assist organizations in identifying work processes, which if improved would add to the IT organization’s quality and productivity, including prioritizing those in most need.
Processes - Inventorying
- A 3-step process to assist IT organizations in identifying and documenting the work processes currently in use to perform IT work activities.
Processes – A Method for Prioritizing Which Processes Need Improvement
- This practice identifies the criteria that can be used to rank work processes as a basis for determining their priority for process improvement.
Project Manager Role - Defining and Maturing
- A 4-step process designed to relate the roles and responsibility of the project manager to the level of process maturity that manager uses to build software projects.
Project Status Reports – Independently Prepared
- A 6-step process for reporting status of individual projects and project summary reports for IT management monitoring and action.
Quality - Calculating The Annual Cost of Quality
- A 4-step process for calculating the non-productive costs associated with IT project including preventive, detective, and failure cost.
Quality - Defining and Maturing Role
- A 4-step process for assuring that the quality professional is effective in improving quality based on the approach management uses to manage the IT function.
Quality - Establishing a Quality Function
- A 4-step process for defining the role of the quality function, organizing and staffing the function, including the development of the work plan for the quality function.
Quality – Building a Process to Estimate the Cost of Quality
- A 6-step process to build a team to definite the categories of cost and then determine how those costs will be estimated for use in preparing cost of quality reports.
Quality Initiatives - Obtaining Resources
- A 3-step process designed to build management support for quality initiatives and obtain the fiscal resources needed for individual quality initiatives. |
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